Provider Standards

Reviewed September 12, 2026 · Published by Contractor Hub, operated by Nfinier, LLC.

Accurate information

Maintain accurate business identity, service categories, territory, availability, licensing, insurance, and contact information.

Appropriate consumer contact

Identify the business, contact consumers only about the submitted project, respect contact preferences and opt-outs, and do not sell or repurpose request information.

Clear written proposals

Explain scope, exclusions, assumptions, pricing, payment schedule, timing, permits, cleanup, warranty, and change-order procedures.

Data security and incident notice

Limit consumer information to personnel who need it, use reasonable safeguards, dispose of it appropriately, and promptly notify Nfinier, LLC of suspected unauthorized access, use, or disclosure.

Outcome and complaint cooperation

Cooperate with reasonable questions about contact, appointments, estimates, hiring, completed work, invoices, payments, complaints, and consumer feedback.

Review, pause, and removal

Nfinier, LLC may review complaints or changed circumstances and may pause or end referrals or participation for safety, fraud, privacy, licensing, insurance, consumer-protection, noncooperation, or other material standards concerns. We may request additional information before deciding whether participation can continue.